Privacy Policy for FindmyHeatpump
At FindmyHeatpump we place great value on privacy and the protection of your personal data. This privacy policy describes how we handle the information we collect, use and protect from you when you use our services.
1. Information We Collect
- • Personal Data: Such as your name, email address, telephone number and address, when you register or complete the heat pump check on FindmyHeatpump.
- • Automatically Collected Data: Information such as your IP address, browser type, operating system, and the pages you visit on our FindmyHeatpump website.
- • Property Data: Information about your property that is relevant for determining the right heat pump solution.
- • Transaction Data: Data about your requests and the quotes you receive.
2. Use of Information
- • Service Provision: To help you find the best heat pump option and to provide tailored quotes through FindmyHeatpump.
- • Communication: To contact you for customer service, updates and marketing purposes related to FindmyHeatpump.
- • Service Improvement: To analyse and improve our FindmyHeatpump website and heat pump advisory services.
- • Legal Compliance: To comply with legal obligations and to protect our rights.
3. Data Sharing Purposes
- • Heat Pump Installers: With MCS certified installers who can provide the services you have requested.
- • Service Providers: With trusted service providers who help us deliver our services, under strict conditions of confidentiality.
- • Legal Obligations: When legally required or when we believe in good faith that this is necessary to comply with legal proceedings.
4. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, theft and unauthorised access. Despite our efforts, we cannot fully guarantee the security of information.
5. Your Rights
- • Access: The right to know what data we hold about you.
- • Correction: The right to correct inaccurate data.
- • Deletion: The right to have your data deleted.
- • Objection: The right to object to the processing of your data.
6. Cookies
The FindmyHeatpump website uses cookies to improve your user experience and to remember your heat pump preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Data Retention Period
FindmyHeatpump does not retain your personal data longer than necessary for the performance of our heat pump advisory services, unless legal regulations require us to retain the data longer. After this period, your personal data will be destroyed.
8. Changes to this Privacy Policy
FindmyHeatpump may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We recommend that you consult this policy regularly for the latest information about our privacy practices.
Contact
If you have any questions about this privacy policy or our privacy practices, please contact us: